FAQ

Welcome to our FAQ page, your go-to resource for answers to common questions and guidance on using our carpool platform effectively. Whether you're a seasoned user looking for specific details or a newcomer eager to explore the ins and outs of our service, this page is designed to provide you with comprehensive information and solutions. Browse through our frequently asked questions to gain insights into account management, event creation, carpool group management, safety measures, and much more. We're here to ensure your carpooling experience is as smooth as possible, and this FAQ page is just one way we strive to meet your needs and address any inquiries you may have. If you can't find the information you're seeking here, don't hesitate to reach out to our dedicated support team for further assistance.

  • Create an account

    Begin your carpooling journey by signing up for an account on our platform. It's quick and easy – just provide some basic information, and you'll gain access to all the features. Your account allows you to personalize your carpooling experience, including setting your preferences and managing your upcoming events.

  • Start an event

    Once you're logged in, it's time to create an event-specific carpool. Name your event, specify the date, time, and location details, and decide whether it's a one-time occurrence or a recurring company commute. You can also set the maximum number of participants for each event. Creating an event ensures that you have a dedicated carpooling group tailored to your specific needs.

  • Manage your carpool

    As the event organizer, you have control over your carpool group. Manage the details by setting the departure times, pick-up locations, and route preferences. Invite friends, colleagues, or event attendees to join your private carpool. You can view and approve participant requests, ensuring that your group consists of trusted individuals. Our platform keeps everyone informed with updates and real-time communication, making it easy to coordinate the logistics smoothly.

  • After the event

    After the event or daily commute, your carpooling experience continues. Share feedback and rate your fellow carpoolers to build a trustworthy community. You can also use the platform to plan future events or company commutes seamlessly. Plus, keep an eye on upcoming events and join carpool groups that suit your needs. Our platform is designed to foster long-lasting carpooling connections while making your journeys hassle-free.